Skip to main content

AI consulting & implementation

AI, made
practical.

For businesses of every kind. We find where AI earns its place, build the systems, and stay to make them work.

Explore services See it working

Systems we have built and run for

  • The PE Specialists
  • CAS Plumbing & Heating
  • Kings Watch Communication
  • ActionCOACH Essex Central
  • Excell Building & Construction
  • Adrian Plumbing & Heating
  • Upper Glass Conservatories
  • LTS Building & Landscaping

More room for
what you do best.

You have built a business on your expertise. We help you apply AI to the work around it, from the first customer enquiry to the everyday operations that keep things moving.

Find your starting point

Give your team time back.

Connect repetitive admin and handoffs, so people can focus on work that needs their judgement.

Connected operations

Be there for your customers.

Help people get useful answers, reach the right person and take the next step with less waiting.

AI voice & chat

Know where to start.

Turn a list of AI ideas into a focused plan, with a clear first project and a way to measure its value.

AI consulting

Built for any business with work worth automating.

If your team answers the same questions, copies information between tools or chases the same follow-ups, there is usually a practical place to start. Some typical first automations:

  • Trades & construction

    Leads from Checkatrade and your website in one pipeline, with quotes chased automatically.

  • Professional services

    Client onboarding that requests documents, books the first meeting and keeps the file updated.

  • Clinics & wellbeing

    Booking reminders, rebooking prompts and answers to common questions at any hour.

  • Property & lettings

    Viewing requests qualified and booked, with maintenance reports routed to the right contractor.

  • Retail & e-commerce

    Order and returns questions answered from your policies, with exceptions passed to a person.

  • Education & training

    A shared inbox sorted and drafted, with sensitive messages sent straight to the right person.

  • Hospitality & local business

    Enquiries, bookings and review requests handled while you serve the customers in front of you.

  • Agencies & consultancies

    Proposals, reporting and client updates assembled from the tools your team already uses.

Not on the list? Book a free call and we will tell you honestly whether AI fits your business.

Live systems

Watch the work move.

Three systems we build often, running here on sample data. Click through them the way your team or your customers would.

Every email read, routed and drafted.

Each message is classified the moment it lands. Routine questions are answered from approved facts, the rest are drafted for a person to approve or passed straight to the right person.

  1. Reads and classifies each email
  2. Answers from facts you have approved
  3. Drafts the rest for one-click approval

Sensitive messages go to a person before any AI step.

Built for The PE Specialists
hello@ shared inboxInteractive demo, sample data
  • Waiting for new email

Each email is classified as it arrives.

Answered
0
Needs approval
0
With a person
0
Logged
0

Selected work

Real systems, running today.

Some of the businesses we work with, and what we built for them.

An empty school sports hall at dusk with a row of footballs and cones in a shaft of light

The PE SpecialistsSchool sport and holiday camps, London and Essex

A busy parent inbox, sorted before anyone opens it.

Parents write to one shared inbox about camps, clubs and bookings. Every email is now read, classified and either answered from approved facts, drafted for a person to approve, or passed straight to the team. Sensitive messages are routed to a person before any AI sees them.

routes: answer, approve, person, log
4
automated tests guarding every change
591
errors across the first day live
0
  • n8n workflow
  • Claude classification
  • Supabase (London)
  • Outlook
Live since September 2026
A security camera on a brick wall above terraced rooftops at dusk

Kings Watch CommunicationSecurity systems installer, South Ockendon, Essex

A 43-page website built around how local customers search.

Service pages for alarms, CCTV, access control and Wi-Fi, fifteen town guides, a gallery of real installations and a quote form that lands in the CRM.

pages, each checked live
43
photos of real installations
92
Websites & GHL systems
Inside a plumber's van at dawn on a terraced street, with fittings on the passenger seat

CAS Plumbing & HeatingPlumbing and heating, Hornchurch, Essex

Checkatrade leads in the CRM within the hour, no copying.

New Checkatrade jobs used to be typed into the CRM by hand. Now each one arrives as a contact, a note and an opportunity in its own pipeline stage, and moving a lead forward creates the job in ServiceM8 with its photos.

1 hr from new job to CRM opportunity

A training room set up with rows of chairs, a camera on a tripod and a flip chart

ActionCOACH Essex CentralBusiness coaching, Essex

Record once. Edited, captioned and scheduled for social.

A private studio app for the coaching team. Upload a recording and it removes pauses and filler, adds captions and brand styling, writes the social copy for approval, then schedules the post.

144 automated tests passing

A site office desk at night with receipts, a hard hat and a hi-vis jacket, cranes outside the window

Excell Building & ConstructionConstruction

Receipts photographed on site, expenses ready for the books.

An expense app the team uses daily. AI reads each receipt and every change is logged for the accountant.

800+ expenses recorded

Automations, AI agents, software and websites, all in one place.See all 9 projects

One partner for the thinking and the build.

    • A review of how work moves through your business
    • A prioritised map of opportunities
    • A scoped first project with clear success measures
    Explore service Discuss this

    • Conversation design and an approved knowledge base
    • Connections to booking, CRM or enquiry workflows
    • Test scenarios, handoff rules and team guidance
    Explore service Discuss this

    • A mapped workflow with agreed rules
    • Connected tools with failure and exception handling
    • Documentation and a practical handover

    In daily use at The PE Specialists

    Explore service Discuss this

    • Site structure, design and responsive build
    • CRM pipelines, calendars and follow-up
    • Search foundations, accessibility and speed checks

    Built for Kings Watch Communication

    Explore service Discuss this

A clear path from idea to everyday use.

One partner through the thinking, the build and what comes next. A useful outcome at every stage.

Explore our consulting approach
  1. 01Discover

    Start with the work.

    We look at how your business runs today: what repeats, where information gets lost and where customers or colleagues have to wait.

    Together, we choose a useful first problem to solve.

    • Process review
    • Team input
    • A clear starting point
    What comes out of itA prioritised opportunity map
  2. 02Design

    Make the plan practical.

    We shape the workflow around your people and existing tools, deciding where AI helps and which decisions need a person.

    Scope, information needs and success measures are agreed before the build.

    • Workflow design
    • Human handoffs
    • Success measures
    What comes out of itA scoped implementation blueprint
  3. 03Build

    Prove it in real conditions.

    We build the connections and test the system against everyday scenarios, including the awkward cases and the things that can go wrong.

    Your team helps test it and gets the guidance needed to use it.

    • Implementation
    • Scenario testing
    • Practical guidance
    What comes out of itA tested system and team handover
  4. 04Improve

    Learn from the way it is used.

    We review the agreed measures and your team's experience to see what is useful, what needs adjusting and what is worth doing next.

    Further improvements follow evidence from the work itself.

    • Usage review
    • Team feedback
    • Next priorities
    What comes out of itA focused improvement plan

Start with one well-defined opportunity. Build on what works.

Talk through your project

Questions owners ask us first.

Do we need to change the software we already use?

Usually not. We start with the tools your team already relies on, such as your inbox, calendar, CRM and accounts, and connect them. If something genuinely blocks the work, we explain the trade-off before recommending a change.

Will AI talk to our customers without anyone checking?

Only where you have agreed it should. Each system has clear boundaries: routine questions can be answered from facts you approve, while anything sensitive or unusual goes to a person. You decide where that line sits, and you can move it as trust builds.

What happens to our data?

We agree where information is stored and who can see it before anything is built, and we keep personal data to what the system needs. Sensitive messages can be routed to a person before any AI step.

How do you price a project?

After a first conversation, once we understand the scope. You receive a written quote before any work starts. Ongoing hosting, support and improvement are priced separately so you can see both clearly.

What if we are not sure where to start?

That is what the consulting stage is for. We look at how work moves through your business, then agree one well-defined first project with a clear way to measure whether it helped.

What could work better in your business?

Tell us where time is being lost or where customers are waiting. We will help you find a sensible first step.

Discuss your project Book a call